QUESTIONS? WE’VE GOT ANSWERS.
Everything You Need to Know Before You Go
From tickets and plants to food, games, check-in and what happens when you arrive, here are the answers to the questions we hear most.
Frequently Asked Questions
What is Plants & Play?
Plants & Play is a plant-centered social night out filled with trivia, mini-games, challenges, prizes, optional complimentary Plant Bingo, and plenty of laughs. Every ticketed guest also goes home with a live plant.
Do I need to know anything about plants?
Not at all. You do not need a green thumb, a plant collection, or any plant knowledge to have a great time. Some of the fun is picking up a few plant facts and care tips along the way.
Does everyone really get a plant?
Yes. Every ticketed guest receives a live plant to take home, whether you win a game or not. You may also have chances to win additional or larger plant prizes throughout the event.
Do I have to play Plant Bingo?
No. Plant Bingo is completely optional. Jump into everything, play only the activities you like, or simply enjoy the social atmosphere.
Is Plant Bingo gambling?
No. Plants & Play does not offer gambling, betting, or wagering. There is no separate charge to participate in the games, and no cash prizes are awarded. Plant Bingo and the other games are entertainment included with the event experience.
What does my ticket include?
Your ticket includes admission to the Plants & Play experience, your take-home plant, the games and activities described for that event, and the materials needed to participate. Specific activities, plants, and prizes may vary by event.
How long is a Plants & Play event?
Most Plants & Play events are designed to last about two hours unless the individual event listing says otherwise.
Where are Plants & Play events held?
Plants & Play events are hosted at local restaurants, breweries, and other social venues throughout Northeast Ohio. Each event listing includes the exact venue, address, date, and time.
Are food and drinks included?
No. Food and beverages are purchased separately from the host venue unless an event listing specifically says otherwise. Grab dinner, order a drink, and make a whole night of it.
Can I come by myself?
Absolutely. Bring your whole crew or come solo. The games and social atmosphere make it easy to get involved and meet people.
Can children attend?
That depends on the host venue. Some locations may have age restrictions, especially where alcohol is served. Any known age requirement will be listed on the event page.
Can my group sit together?
Seating is generally first-come, first-served, so groups should arrive together when possible.
When should I arrive?
Plan to arrive a little early so you have time to check in, find your seat, order food or drinks, and get settled before the fun starts.
Do I need to buy my ticket in advance?
Yes, unless an individual event listing says otherwise. Tickets should be purchased through the Plants & Play website before the event and are generally not sold at the door.
How do I check in?
Your ticket and QR code are delivered electronically to the email address used during checkout. Have your ticket available on your phone when you arrive.
What should I bring?
Bring your ticket or QR code and come ready to have a good time. Everything needed for the included games and activities will be provided unless the event listing says otherwise.
What if I can’t attend?
Refund and event-exchange requests must be made at least 7 calendar days before the event. Complete details are available in our Refund & Cancellation Policy.
Can I give my ticket to somebody else?
Yes. An unused ticket may be transferred to another person at any time before it is redeemed. Tickets may not be sold, resold, auctioned, or exchanged for money, goods, or services.
What happens if an event is canceled or rescheduled?
If Plants & Play changes, reschedules, or cancels an event, ticket holders will be contacted using the email address provided during checkout. Refund or transfer options will follow our Refund & Cancellation Policy.
What kinds of plants will I receive?
Plant varieties change from event to event. Because plants are living products, species, size, color, maturity, and appearance will naturally vary. That surprise is part of the fun.
What if I don’t know how to care for my new plant?
We’ve got you covered. Visit our Plant Care page for simple tips to help your new plant settle into its new home.
