Last updated: September 30, 2026
Plants & Play is operated by Initiate Influence LLC. This Privacy Policy explains how we collect, use, and share information when you visit plantsnplay.com, purchase event tickets or add-ons, sign up for emails, contact us, or otherwise interact with Plants & Play.
Information We Collect
When you purchase tickets or other products through our website, we may collect information such as your name, email address, phone number, billing information, order details, event selection, and other information you provide during checkout.
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, referring website, and interactions with our website.
If you contact us through a form, email, social media, or another communication method, we may retain the information you provide so we can respond to your inquiry.
How We Use Your Information
We use personal information to process ticket and product purchases, deliver electronic tickets, communicate about orders and events, provide customer service, prevent fraud, operate and improve our website, maintain business records, and comply with legal and tax obligations.
If you choose to receive marketing emails from Plants & Play, we may also use your contact information to send information about upcoming events, plant-care content, promotions, new locations, and other Plants & Play news. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.
Payments
Payments made through our website are processed by third-party payment processors, including Stripe. Plants & Play does not receive or store your complete credit or debit card number. Payment information is handled according to the payment processor’s own privacy and security practices.
WooCommerce and Ticket Purchases
Our website uses WooCommerce and event-ticketing technology to process purchases, manage ticket inventory, generate electronic tickets, maintain order records, and provide event-related services.
Information associated with orders may be retained for as long as reasonably necessary for customer service, accounting, tax, fraud prevention, legal, and business-record purposes.
Meta Pixel, Advertising and Conversion Tracking
Plants & Play uses Meta business tools, which may include the Meta Pixel, Meta Conversions API, and Advanced Matching features.
These technologies help us understand how visitors interact with our website, measure the effectiveness of advertising on Facebook and Instagram, build advertising audiences, and improve our marketing.
Depending on the information you provide and the features enabled, Meta may receive information such as your website activity, pages viewed, products or tickets viewed, items added to a cart, checkout activity, purchases, and certain contact or location information used for matching and advertising measurement.
Information received by Meta is subject to Meta’s own privacy policies and advertising practices.
Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising performance, prevent fraud, and improve the customer experience.
You can control or delete cookies through your browser settings. Disabling some cookies may affect certain website features.
Email Marketing
Plants & Play may use MailPoet or similar email services to manage subscriber lists and send marketing communications.
We only intend to send promotional emails where we have an appropriate basis to do so, including where a person has subscribed or agreed to receive communications. Every marketing email will include a way to unsubscribe.
Service Providers
We rely on third-party companies to operate portions of our business and website. These providers may include website hosting providers, WooCommerce, payment processors such as Stripe, Meta/Facebook/Instagram, email marketing providers, ticketing services, website forms, analytics services, and other companies that help us operate Plants & Play.
These providers may receive information only as necessary to perform their services or as otherwise described in their own privacy policies.
Sharing of Information
Plants & Play does not sell customer lists or payment-card information for money.
We may share information with service providers, advertising and analytics partners, payment processors, professional advisers, or government authorities when reasonably necessary to operate our business, process transactions, comply with the law, protect our rights, prevent fraud, or provide services requested by our customers.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining accounting and tax records, resolving disputes, complying with legal obligations, and operating our business.
Marketing information may be retained until you unsubscribe or request that it be deleted, subject to any information we must retain for legal or administrative purposes.
Your Privacy Choices
Depending on where you live, you may have rights concerning your personal information, including the ability to request access, correction, or deletion of certain information.
You may unsubscribe from marketing emails at any time. You can also manage cookies through your browser and adjust advertising preferences through Facebook, Instagram, and other advertising platforms.
To make a privacy-related request, contact us at:
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not designed to knowingly collect personal information directly from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to third-party websites or services. Plants & Play is not responsible for the privacy practices or content of websites operated by other companies.
Changes to This Privacy Policy
We may update this Privacy Policy as our business, website, advertising tools, or legal obligations change. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or how Plants & Play handles personal information, contact:
Plants & Play
Operated by Initiate Influence LLC
hello@plantsnplay.com
plantsnplay.com